BrooksideBungalow is taking a short break
Reviews
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Kelsey on May 14, 2019
5 out of 5 starsPerfect piece of midcentury decor for our office! Arrived in perfect condition very quickly after shipping. Love it!
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Beth on Feb 16, 2019
5 out of 5 starsI love this classic, simple, space saving retro way to keep magazines tidy. Right out of my younger days! Shipped in great time and great order. Thank you to a lovely shop I’ll be sure to visit again.
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kelly on Nov 19, 2018
1 out of 5 starsI hadn’t received any shipping information over a week after paying. No response from the BrooksideBungalow until after opening a dispute with Etsy. I was told the item was being shipped and then the entire transaction was cancelled without another word. I would not buy from this shop.
Maggie responded on Dec 9, 2018
There is a 3-5 day processing time with my orders. The buyer contacted me the day that the item was due to ship. The next day I received notice there was a case opened on behalf the buyer. I refunded the shipping amount and packaged the item to ship immediately. I also made contact with the buyer about whether or not she wished to still receive the item. I was notified through etsy that the way to resolve the dispute was to cancel and refund the order, which I did. I then received notice from the the buyer that she had not wished to cancel, assuming there was some sort of mix up in communication, I offered to relist the item and have her repurchase and wave shipping charges, I never heard a response back from the buyer.
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Marcel on Sep 25, 2018
5 out of 5 starsA beautiful Navajo rug, excellent colors, just great! Fast and perfect shipping and highly recommended dealer. Thank you so much. Marcel
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